Harsh Thoughts
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THOUGHTS ON TECH


​Video Commentaries
  1. What exactly is RPA and how does it fit into the universe of automation, IT, software and AI?
  2. Why Your Company Needs a Chief AI Officer?
  3. Too Much Data = Noise and Causes Confusion - The Nassim Taleb Philosophy based on his book Antifragile
  4. Core elements that are key to a successful CRM system
  5. How companies can design a stellar Customer Experience using AI​
  6. SEB Bank's case study of implementing the AI Amelia
  7. Value, impact and key learnings from an AI deployment case study at SEB Bank
  8. How can AI help businesses?​
  9. Helping banks and financial institutions using conversational AI
  10. Conversational AI in the Insurance industry
  11. Helping veterans file their disability claims
  12. Making healthcare more accessible to the elderly and chronically ill
  13. ROI from AI Investments
  14. What AI can Do Today?
  15. What you need to think about when evaluating an AI for your business?
  16. When can you expect to see ROI from your AI Investments?
  17. ​What are some ways that AI can make your business more productive?
  18. Where is AI going?
  19. What is autonomics and is it right for your business?
  20. ​What is Machine Learning?
  21. What can AI do today?
  22. Why is AI the most important general purpose technology of our era?
  23. ​Should there be more collaboration between industry and government on AI?

Articles
  1. Driving Employee Productivity and Engagement in a Digital Age
  2. The Business of AI 
  3. Real Life Use Cases and Metrics on AI Implementations
  4. How AI is Transforming the Insurance Industry
  5. Google Duplex Just Proved IPsoft’s Amelia Might be the Most Relevant AI
  6. The Invisible Interfaces Reshaping Customer Engagement
  7. Why Adobe is Betting on AI to Revolutionize Marketing
  8. The AI Virtual Customer Assistants Providing Business Value
  9. How Artificial Intelligence Can Improve Your Customer Journey
  10. Why We Must Remove Fear, Uncertainty, and Doubt From AI
  11. Augmenting Medical Recordkeeping with AI
  12. Why AI Should Be at the Heart of Education
  13. Why Amazon Blueprints are Just the Beginning for AI and Voice Search
  14. How Artificial Intelligence Will Transform HR
  15. Using AI to Predict Probability of Life on Other Planets
  16. Rewriting News Using AI to Remove Bias
  17. Why Businesses Are Already Adopting a Hybrid Workforce
  18. How Predictive AI Will Impact You
  19. Artificial Intelligence and the Personalization of Government Services
  20. How AI Is Already Transforming the Entertainment Industry
  21. Disability AI and How It Will Help an Aging Population
  22. How AI Chatbots and Virtual Agents Are Already Transforming Businesses
  23. Why AI Will Play a Critical Role in Defense
  24. Bringing AI's Human-Like Dialogue to Life, Creating Conversations with Amelia
  25. Could AI Transform Humanitarian Aid and Help Us Put Each Other First?
  26. How AI Will Bring Driverless Cars Into The Mainstream
  27. Why Artificial Intelligence Is A Game Changer For HR
  28. How AI Will Revolutionize The Aviation And Airport Industry
  29. Why Artificial Intelligence is a Perfect Fit for the Fashion Industry
  30. AI in Trading - Now & the Future. Will AI Take Away Traders' Jobs?
  31. How Artificial Intelligence is Already Transforming Legal Services
  32. Why AI and Machine Learning are a Game Changer for Healthcare
  33. How Artificial Intelligence and Machine Learning Can Redefine Cybersecurity
  34. Why Artificial Intelligence Is a Big Deal for The Retail Industry
  35. How Artificial Intelligence and AgTech are Revolutionizing Agriculture
  36. How Artificial Intelligence Will Impact You and Your Business
  37. Amazon is Reportedly Designing AI to Speed Up Alexa, But Will That Make It More Human?
  38. How AI is Already Transforming the Hotel Industry
  39. Why Humans and Machines Will Unite to Shape Our Future
  40. Can Artificial Intelligence Help Combat Workplace Harassment?
  41. Will AI and Ads be the Big Winners at Super Bowl LII?
  42. Does Facebook's Attempt to Humanize the Web Using AI Reveal More About Us?
  43. Artificial Intelligence – The Business Value Behind the Buzzword
  44. Why Bill Gates and CEOs Believe AI Won’t Replace Humans
  45. Why the Google CEO Believes AI is More Profound Than Electricity and Fire
  46. What We Can Learn from AI Learning to Read Like Humans
  47. The ROI of AI Beyond Operational Cost Savings
  48. Artificial Intelligence at InterContinental Hotels Group, A Case of High Satisfaction
  49. When Man & Machine Start to Fuse as One​
  50. The Case for Artificial Intelligence
  51. Understanding AI & Machine Learning and What Companies Can Do with Them?
  52. The Fracas Over Artificial Intelligence​
  53. Artificial Intelligence - The Good, Bad and Ugly
  54. Can Artificial Intelligence Deliver Greater Good?​​
  55. The Rise of AI: Should We Fear Man Or Machine?
  56. Why Automation Will Create, Not Destroy, Jobs
  57. Artificial Intelligence Alliance to "Benefit People and Society" – Is it Time to Panic or Be Inspired?​​
  58. Will Neural Tools Kill Our Phones – For Good?​
  59. Should Your Company Have a BOT Strategy?​​​
  60. When Man & Machine Start to Fuse as One
  61. The Future is Voice, Not Screens
  62. The Case for Artificial Intelligence
  63. Understanding AI & Machine Learning and What Companies Can Do with Them?
  64. Predicting Home Utility Failures Before They Happen – A Breakthrough
  65. The Digital Media Conundrum - CXOTalk Discussion on Trends, Issues and Solutions
  66. Why is Online Video Streaming a Complete Fragmented Mess?
  67. ​Illuminating the Future. Blockchain by Richie Etwaru
  68. When Your Protein Bar Becomes Your Search Bar
  69. Content Publishing that is Not Advertiser Driven
  70. Do We Really Need a Stand Alone Apple Watch or Is Tech Postulating Solutions to Problems that Don't Exist?
  71. Is Social Media Binging the New Junk Food?
  72. Will the New Subscription Service Save Twitter?
  73. Towards The Orwellian Era of a Microchipped Workforce
  74. The Fracas Over Artificial Intelligence
  75. Is Facebook’s Subscription News Service Outdated?
  76. Digital, Humanity & the Future - Keynote Address to Corporations​​
  77. Ten Years On, Why The iPhone Really Did Change Everything
  78. IT Departments Prepare For Cyber Meltdown, But Who Is to Blame?
  79. How to Protect Your Career from the Rise of the Machines
  80. Why the Smartphone Is Not Dead and Won’t Be for the Foreseeable Future
  81. Is FAN, Google's Biggest Threat? Is this Duopoly Good for Digital Advertising?
  82. How Zuckerberg Plans to Exterminate the Smartphone
  83. Will Neural Tools Kill Our Phones – For Good?
  84. Are Digital Devices the Modern Cocaine Infecting Our Kids’ Lives - Literally?
  85. Why Uber and the Tech Industry Need to Take Tipping Seriously
  86. How to Ensure Your Personal Information Doesn't Suffer the Fate of Podesta's Emails
  87. Start-Ups Need to Stop Prioritizing Investments Over Sales & Silicon Valley Needs to Stop Making Up Valuations
  88. Is Amazon To Blame For Slew of Retail Store Closures?
  89. The Rise of AI: Should We Fear Man Or Machine?
  90. What Does Samsung’s Newest Innovation Falling Flat on its Face Reveal?
  91. Your Browser History Could Be for Sale Soon. Are You Concerned?
  92. Why We Must Monitor What Our Children Watch on YouTube
  93. ​What the YouTube Ad Boycott Tells Us
  94. Battery Technology Inside Our Gadgets Has Once Again Reignited Worries
  95. How To Break Out Of An Echo Chamber - Your Bubble
  96. Do Bytes Grant More Buying Power Than Gold?
  97. Amazon AWS Outage Rattles the Internet - What Lessons Did We Learn?
  98. Why Automation Will Create, Not Destroy, Jobs
  99. Will Snap's IPO Defy The Odds and Silence Critics?
  100. Why Music Streaming Services Are Not As Family-Friendly As The Package Suggests
  101. Why Zuckerberg’s Globalization Manifesto Sends A Mixed Message
  102. Are Apps Still in Vogue or Has App Fatigue Moved Us in a New Direction?
  103. Why Cybersecurity Is Everyone’s Business
  104. Lessons We Can Learn from the Demise of 3D TV
  105. Why Baby Tech Could Do More Harm Than Good
  106. Why The Tech Industry Is Challenging Trump On Immigration
  107. Will the Tesla 'Enhanced Autopilot' Update Be a Game Changer for the Auto Industry?
  108. How Amazon Dominated CES Without Even Showing Up
  109. Will The Right to Disconnect From Out-Of-Hours Work Email Spread Worldwide?
  110. What Do The New York Times' 100 Million Views on Facebook-Live Signal for 2017?
  111. Can Passive Social Surfing Engender Envy and Harm Emotional Well-Being and Life Satisfaction?
  112. Can Amazon Go Solve More Problems than It Creates?
  113. Yahoo! Offers Businesses a One-Billion-User Reason to Wake Up!
  114. Apple Wants To Sell Movies Two Weeks After Cinema Release, But Prices Reveal A Bigger Problem For Hollywood
  115. Why Our New Government Should Take Cybersecurity *Really* Seriously?
  116. The Future According to Elon Musk
  117. What Does a Mobile Dominated Holiday Shopping Mean For Retailers?
  118. Is Personalization More Dangerous Than Fake News?
  119. Does Google's £1 Billion Post-Brexit Investment Show a Vote of Confidence to the UK?
  120. Why IMAX Is Investing $50 Million in Premium VR Content
  121. Has The Internet Come Full Circle With Facebook’s Public Group Chat Rooms?
  122. Mobile Overtakes Desktop, Now What?
  123. Has Microsoft Become More Innovative Than Apple?
  124. Is Elon Musk's Imagination Inspiring a New Era in Tech & Environment?
  125. Is Time Running Out for the Smartwatch Industry?
  126. Does the Merger Trend Indicate a New Media Industry in the Making?
  127. Has the Apple Car Run Out of Road?
  128. Isn't it Time to Take Cyber Warfare More Seriously?
  129. Is Samsung’s Reputation Damaged Beyond Repair?
  130. CIA's Threat Prediction Tech Shows Promise While Raising Questions
  131. Google Enters Your Home and Divides a Fragmented Market - Now What?
  132. Artificial Intelligence Alliance to "Benefit People and Society" – Is it Time to Panic or Be Inspired?
  133. Will You Allow Amazon, Google or Apple To Control Your Home?
  134. Has Snap Just Made Smart Glasses Cool?
  135. Why The End Is Near For Car Ownership
  136. Why Buying Movie Tickets on Facebook Could Be a Game Changer
  137. Is it Time Facebook Stepped Up To Its Editorial Responsibilities?
  138. Will PayPal's Deals With MasterCard And Visa Spark a Revolution in Mobile Payments?
  139. Is Apple Showing Courage or Leverage with iPhone7 AirPods?
  140. Twitter and Apple - Is There a Future?
  141. Facebook Replaced Journalists With An Algorithm And We Are To Blame
  142. Why Battery Innovation Might Have Become The Biggest Trend In Tech?
  143. Does the WhatsApp Privacy Backlash Signal a Pattern of Questionable Behavior by Facebook?
  144. Towards The Long Overdue Battery Life Innovation
  145. Ad-Blockers Are Not Facebook’s Biggest Problem
  146. Why The Washington Post Are Using Robot Reporters
  147. Why The IOC Social Media Clampdown Is Bad for the Olympics
  148. Verizon's Pivot Acquisition To Avoid Disruption
  149. ​Can Verizon Bring AOL and Yahoo Back to the 21st Century?
  150. Is Music Streaming Ushering a Musical Renaissance?
  151. The Case for the Futility of Digital Disarmament
  152. How At Risk Is Our Privacy? Roll Out the Tape for Mics & Webcams
  153. Should Google Admit Defeat and Buy Twitter?
  154. Can Microsoft Azure Overtake Amazon AWS in the Cloud War Era?
  155. Apple and Spotify Raise Their Fists Over Music Streaming
  156. Will Crypto-Currency Ever Be a Viable Mode of Money Exchange?
  157. Why Microsoft Spent $26 Billion on LinkedIn?
  158. Are Coercive Software Updates in Vogue?
  159. As Legacy Yahoo Messenger Shuts Down, What Lessons Have Been Learned
  160. Can Wearable Tech Track Your Emotions?
  161. Should We Worry About a Rogue Robot Reprogramming its "Self-Termination" Button?​​
  162. The $20 Billion Reason Why Snapchat Has Come of Age
  163. Are We All Over-stimulated Slaves in Our Tech Heavy Future? 
  164. Our Physical & Virtual Worlds Converge Turning Any Surface Into a Remote Control​​
  165. Is Facebook Biased or Are its Users
  166. Why The New Amazon Button Sold Out On the First Day
  167. Will Mind-Altering Tech Help Us Become More Productive?
  168. Is IBM Quantum Computing the Beginning of a New Digital Frontier?
  169. Can Withings Give Nokia a Much Needed Health Boost?
  170. Uber’s Tipping Point: What the Landmark Settlement Tells Us About the Share Economy
  171. Should Your Company Have a BOT Strategy?
  172. Is Facebook Undergoing an Identity Crisis?
  173. WhatsApp's New Encryption: Privacy Vs. National Security or Is This a Virtue War?
  174. Artificial Intelligence - The Good, Bad and Ugly
  175. Will UberEats Revolutionize Your Lunch Hour?
  176. Do You Agree With President Obama's Challenge To The Tech Community at SXSW?
  177. Apple Disappoints. But Has Tech in General Become Boring and Predictable?
  178. Wake Up Businesses. Make Your Sites Mobile Friendly or Hit the Google Search Graveyard
  179. Is The Threat To Our Security The Invisible Enemy Inside Our Homes?
  180. Who Will Survive the Ad Block Apocalypse?
  181. Google or Apple - The Wiser Tech Investment?
  182. Peeple’s Truth License Reveals True Intentions
  183. Is Meerkat's Latest Pivot Strategically Wise?
  184. Is Slack A Threat To Skype & Google Hangouts?
  185. Why Tidal Remains in Dangerous Waters
  186. Learnings from This Year's Mobile World Congress
  187. Messaging App Telegram Changing the World
  188. True Cost of Streaming is Higher Than You Think
  189. Is Apple Watch Killing the Mainstream Switch Watch Industry?
  190. Publishers & Bloggers Buckle Up. Facebook Instant Articles Will Be a Game Changer in Digital Publishing
  191. Are Streaming-Exclusives Reviving Music Piracy?
  192. Instagram & The Rise of Veiled Online Personas
  193. How Not to Offend 1 Billion People in a Tweet
  194. Is Yahoo As Despondent As We All Think?
  195. Are Users Holding Back Twitter’s Progress?
  196. Is Tech Facing A Correction or A Collapse?
  197. Apple: 'Error 53' Security Comes at a Price
  198. Why There Are No Winners In The Tablet Wars?
  199. Could Self-Driving Cars Arrive This Summer?
  200. WhatsApp to Start Sharing Data With Facebook
  201. End for Apple Or Are We Exaggerating As Usual?
  202. Smaller Cheaper iPhone Uninspiring or Exciting?
  203. Tabletgate Reveals Lack of Tech Understanding
  204. Are We Really Ready For A Connected Home?
  205. T-Mobile’s Binge On Is Not Your Biggest Threat
  206. Can Bosses Legally Read Your Private Messages?
  207. Facebook To Kill Phone # Unleashing Dark Social
  208. RIP Internet Explorer. Check your IE Version Now
  209. Microsoft Sparks Spying vs. Analytics Debate
  210. Are You Ready to Pilot Your Own Drone?
  211. Control Your Ford Car With Amazon Alexa?
  212. Twitter Expanding to 10k Characters Good or Bad?
  213. Fitbit Launches “Blaze” & Shares Drop 18%
  214. 1000 hp Batmobile & Giant Screens on Everything
  215. Will You Pre-Order Facebook’s Oculus Rift
  216. LG Rollable Display - New Era in Product Design
  217. Driverless Cars, VR Headsets, Flying Drones
  218. Is Too Much Tech for Baby Rearing Good or Bad
  219. Who Will Protect You From Yourself?
  220. New Year’s Resolution? Use Your Smartphone
  221. Is Code to Fight Online Censorship A Good Thing?
  222. Rise of the Hybrid Workforce
  223. Star Wars Is Lighting Up Cash Registers
  224. Should Apple Users Take Security More Seriously?
  225. Can Artificial Intelligence Deliver Greater Good?
  226. Access Unaffordable for Global Mobile Consumers
  227. Our Lives Turning Into an Online Reality Show?
  228. 2015 – The Year of Tech U-Turns
  229. Slow Walking Lanes for Smartphone Addicts?
  230. Is This The End of The Road for Yahoo?
  231. Holiday Lights Slow Down Wi-Fi. Not a Bad Thing
  232. Tech Turkeys of 2015
  233. Apple to Kill Headphone Jack. But Battery Life?
  234. Be Thankful for Encryption this Thanksgiving
  235. Is Virtual Reality The New Browser of the Future?
  236. Will Microsoft Windows Survive Another 20 Years?
  237. Is Internet the New Battlefield for Warfare?
  238. How Terrorists Communicate – Tech
  239. Is Launch of YouTube Music a Game Changer?
  240. Will the iPad Pro Kill the PC?
  241. Is Virtual Reality the Future of Publishing?
  242. Is Twitter Leading or Following?
  243. Is OneDrive Still the Place for Everything in Your Life?
  244. Making Sense of the Dell+EMC Merger
  245. The Rise of Authentic Entertainment
  246. Do Operating Systems Matter Anymore?
  247. The Future of TV - Disrupted
  248. Shadow IT - Opportunity to Improve Departmental Relationships
  249. The Tech Bubble Won’t Actually Burst
  250. Who Will Survive the Ad Block Apocalypse?
  251. Is Our Love of Selfies and Social Media Killing Us?
  252. Are You Addicted to Tech or Not Taking Responsibility?
  253. LinkedIn Rebrands SlideShare and Expands Vital Resources
  254. Facebook Moments – Get Ready for This!
  255. Google’s YouTube Gaming Challenges Amazon’s Twitch
  256. Apple Music: A Challenging Road Ahead
  257. Amazon Versus New York Times
  258. Creativity vs Conformity: Google Sunroof
  259. Wake Up – Your Data is Being Stolen
  260. Is Our World Converging at the Intersection of Physical and Virtual?
  261. Podcasting: Unloved but Effective
  262. Is Email Dying?
  263. Smartphones Turning Us Into Addicts
  264. Is The Crowd Always Right?
  265. Tracking Our Obsessed Quantified Self
  266. Is Interest in the Apple Watch Fading Already?
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  • Home
  • Work
  • Music
  • Books
  • Blogs
    • FORBES COLUMN
    • HUFFPOST COLUMN
    • KEYNOTES/ INTERVIEWS
    • INTERVIEWS WITH CXOs
    • ON LEADERSHIP
    • ON INNOVATION
    • ON AI
    • ON TECH
    • ON DIGITAL
    • ON SELF IMPROVEMENT
    • ON CAREER DEV
    • ON ENTREPRENEURSHIP
    • MISC THOUGHTS
    • ON SALES
    • ON MARKETING
    • ON CRM
    • ON ANALYTICS